Welcome to SSI and Access' integrated 2019-20 Annual Report

Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation. We support newcomers and other vulnerable Australians to prosper. We build our sector’s capacity and create positive, social outcomes with government, corporations and communities.

SSI Impact 2019/2020

From the Chair

 The greatest test for any organisation is how it functions during times of stress and crisis. While adversity can fracture some organisations, more robust ones tend to come together, adapt and collaboratively address the challenge at hand, identifying opportunities. Watching and being involved in SSI’s response to the COVID-19 crisis in the final months of the 2020 financial year has reaffirmed my long-held belief that we have robustness at our core.


SSI Chair Elisabeth Shaw

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From the CEO

For SSI, as for many organisations and businesses around Australia, FY2020 was a year of two distinct parts. Prior to March 2020, our focus was very much on achieving our strategic goals, on extending the scope of our work and continuing to bring about positive change in the lives of our clients. But, with the closure of Australia’s international borders due to the worsening COVID-19 pandemic, we entered a new phase. Our focus shifted increasingly to ensuring the health and safety of our staff and clients, to finding smart, new ways to deliver our services, and to securing our financial future.

SSI CEO Violet Roumeliotis

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Integrated Reporting

This annual report is also the first in which we have incorporated some of the principles of Integrated Reporting (IR). Integrated reporting encourages an organisation to think about what value it creates for its clients, stakeholders and society at large, and how it does so. Because the concept of “value” in integrated reporting is more far reaching than short-term outputs and more long term than financial performance, we believe it is an ideal way to present a not-for-profit organisation based on humanitarian values such as SSI.

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